IT Pro with 20+ years of Information Technology experience, specializing in Windows & Linux Administration, Cloud Computing, DevOps and Site Reliability Engineering.

Skills

Public Cloud Providers: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)

Containers & Orchestration: Docker, Docker Swarm, Kubernetes, Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), Google Kubernetes Engine (GKE)

Continuous Integration/Continuous Deployment (CI/CD): Azure DevOps, Jenkins, AWS CodeDeploy, Travis CI, GitHub Actions, GitLab CI/CD

Source Control: GitHub, GitLab, Bitbucket, Artifactory, AWS CodeCommit, Azure DevOps

Virtualization: VMware, Hyper-V, VirtualBox, Amazon Elastic Compute Cloud (EC2), Azure Virtual Machines (VMs), Google Compute Engine

Web Servers/Load Balancers: Internet Information Services (IIS), Apache, Nginx, HAProxy, AWS Elastic Load Balancing (ELB)/Application Load Balancer (ALB), F5

Monitoring/Logging: New Relic, AppDynamics, Systems Center Operations Manager (SCOM), Nagios, Splunk, ELK Stack (Elasticsearch, Logstash, Kibana), CloudWatch, CloudTrail, Prometheus, Grafana

Infrastructure as Code (IaC)/Configuration Management: Puppet, Chef, Ansible, Terraform, CloudFormation, Elastic Beanstalk, OpsWorks

Scripting: Bash, PowerShell, Python, HyperText Markup Language (HTML), JavaScript Object Notation (JSON), YAML Ain’t Markup Language (YAML)

Experience

Staff Site Reliability Engineer

National Basketball Association | Nov 2022 - Present | Remote

Responsible for ensuring the reliability, availability, and performance of NBA websites (including NBA.com) and streaming services hosted across Azure and AWS. Managed cloud infrastructure, optimized application performance, and implemented automation to ensure seamless user experiences. Led efforts to enhance system observability, minimizing downtime and maintaining 24/7 operational uptime for critical services.

  • Migration of on-prem DNS to Akamai Edge DNS
  • Migration of redirects from EasyRedir to Akamai Cloud Edge Redirectors
  • Creation of custom Azure IAM Roles to limit permissions of Service Accounts used by Azure DevOps Service Connections

Senior Platform Engineer

HomeCare HomeBase | Jun 2022 - Nov 2022 | Remote

Senior Engineer responsible for the creation and maintenance of Infrastructure as Code pipelines consisting of multiple Azure and VMware resources. Functional owner of CI/CD platform consisting of Azure DevOps, Terraform, GitHub, SonarQube, Ansible and PowerShell DSC.

  • Provisioned multiple Azure resources via Infrastructure as Code pipelines
  • Conversion of PowerShell Desired State Configuration (DSC) files to Ansible Playbooks
  • Creation and modification of Terraform Modules

Lead DevOps Engineer

One Call Care Management | Jul 2020 - Jun 2022 | Remote

Led a multinational team of DevOps, Cloud and Deployment Engineers responsible for the overall administration of One Call’s multi-cloud environment consisting of Microsoft Azure, Amazon Web Services and Google Cloud Platform. Subject Matter Expert for all cloud infrastructure and CI/CD pipelines.

  • Building and deployment of One Call’s Virtual Assistant/QnA Bot, including CI/CD pipeline via Azure DevOps
  • Lead Engineer for Relay application, migrating Git repositories from GitHub to Azure DevOps and converting Travis CI pipelines to Azure YAML Pipelines
  • Lead Engineer for Amazon Web Services (AWS) environment
  • Converted multiple Azure Release Pipelines into multi-staged Azure YAML Pipelines

Systems Administrator

Ascentis Corporation | Apr 2017 - Apr 2020 | Remote

Lead Systems Administrator and Subject Matter Expert for the IT infrastructure supporting the Talent Management System (TMS) product, including Windows Server, CentOS 7, Microsoft IIS, SQL Server, Active Directory, AppDynamics, New Relic, JIRA, Confluence, Bitbucket/Git and AWS.

  • Implemented AppDynamics for Application Performance Monitoring
  • Automated new client onboarding, including Database creation, Application creation and API setup
  • Implemented Capacity Planning guidelines
  • Designed and implemented Hardware Development Life Cycle

Systems Administrator

Bank of America | Sep 2015 - Oct 2016 | Jacksonville, FL

Lead Systems Administrator on the Global Wealth & Investment Management Server Operations team. Participated in 24/7 operations. Managed Windows Servers, Microsoft IIS, Active Directory, SQL Server, F5 Load Balancers and VMware.

IT Systems Engineer

Florida Blue | 2013 - 2015 | Jacksonville, FL

Subject Matter Expert on Windows Server Configuration and Patch Management for FCSO and Novitas, the government divisions of Florida Blue. Managed server infrastructure for Microsoft Systems Center Configuration Manager.

  • Redesigned and implemented Patch Management Program
  • Improved patch compliance rate from 66% to 98%

Systems Administrator

Sierra-Cedar | 2011 - 2013 | Alpharetta, GA

Deployed and managed server infrastructure for Corporate Security and Managed Services, including Windows, Linux (Oracle Linux), Solaris, SQL Server, Active Directory, Splunk, BigFix, Tenable/Nessus and VMware.

  • Implemented Tivoli Endpoint Manager for patch and configuration management across Windows, Linux and Solaris
  • Deployed and managed Splunk for log correlation
  • Implemented Vulnerability Analysis with Nessus and Tenable Security Center

Systems Administrator

Florida State University | 2010 - 2011 | Tallahassee, FL

Managed IT infrastructure and staff for College of Law, including Windows/Linux Servers, VMware, SQL Server, Active Directory, Windows Media Server and Sendmail.

  • Upgraded VMware GSX Servers to VMware ESX 4.0
  • Performed file server migration (over 800GB of data migrated over a single weekend)

Systems Administrator

Florida Institute of CPAs | 2008 - 2010 | Tallahassee, FL

Administered production IT environment consisting of Cisco networking, Windows Servers, Active Directory, IIS, SQL Server, Exchange Server, VMware and Linux (Ubuntu).

  • Introduced virtualization to the organization by converting physical servers to VMware
  • Upgraded database server from SQL Server 2005 to SQL Server 2008
  • Implemented Business Continuity Plan and Disaster Recovery plan

Information Technology Specialist (25B) & Defense Contractor

United States Army / Department of Defense | 1999 - 2008

Served in the US Army assigned to the 306th Military Intelligence Battalion, Joint Intelligence Operations Center Europe Analytic Center and the 3rd Medical Command (Deployment Support). Upon receiving an Honorable Discharge, continued as a Defense Contractor performing IT duties for federal government agencies on US Army installations and in support of OCONUS missions.

Certifications

  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Fundamentals
  • AWS Certified Cloud Practitioner
  • HashiCorp Certified: Terraform Associate
  • KCNA: Kubernetes and Cloud Native Associate
  • Splunk Certified Power User
  • Splunk Certified User
  • New Relic APM Fundamentals

Want to connect? Find me on LinkedIn, GitHub, or X.

    Share: